TGIF

This is an old Salon article I had to dig up to read again. As I am now underemployed as a receptionist, I can relate to this girl's glee in messing with snooty management types who think of us as underlings to be stepped on and mistreated. I love the description below of the reaction of managers who realized she wasn't really the receptionist, but was conducting the interview they were calling for. Tee hee hee.

When I launched into the actual interview, it really pissed them off. They'd get
furious that the freaking receptionist had the audacity to waste their time by
... And then round about question 5 it would dawn on them that this was the
interview. I could hear the quick catch in their speech as it hit them, and the
sick pause as they thought back over how they'd been behaving for the past
several minutes. It was the attempts at damage control that I really found
hilarious. Suddenly, we were best pals. They almost always thought that using my
first name as much as possible might somehow make up for their earlier
suggestion that I make it snappy. Too late, Mr. Jenkins. You were an F7 back at
question 2.

Interviews like these made me decide that, like the Swiss,
United States citizens should be required to do a year of national service
before starting their careers. But instead of the Army, it should be a year in
the customer service industry. I'd think we'd have a lot fewer jerks in the
world if everyone had to pull a tour of duty at a counter or behind a help desk.